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Privacy policy

Privacy policy Artika Natura
Artika Natura is a naturist suite & spa resort located in Maspalomas, Gran Canaria. This privacy policy explains how we process and use personal data.
Collection and processing of personal data
Artika Natura by Star Resorts Canarias SL, with CIF B-76128230, informs you about data protection in accordance with Articles 5, 12 and 13 of the European General Data Protection Regulation 679/2016 of April 27th (RGPD) and Articles 5, 6 and 11 of Organic Law 3/2018 of December 5th on the protection of personal data and the guarantee of digital rights (LOPDGDD) with regard to the treatment and obligation to confidentiality of the personal data you provide. We at Artika Natura use data for the treatment of the data for the purpose of procedures related to the pre-contractual / contract conclusion, the maintenance of the pre-contractual / contractual relationship and the internal company-customer management / the fulfillment of the obligations between the parties. The information provided will be kept for as long as the business relationship exists or for the years necessary to meet legal obligations. Personal data will not be passed on to third parties unless there is a legal obligation.
By reading and validating this document, Artika Natura is expressly approved and authorized by Star Resorts Canarias, SL to collect and store personal data for the above purpose.
The interested party has the right to withdraw their consent at any time. The revocation of the consent does not affect the legality of the treatment based on the consent before the revocation. (Article 7.3 of the RGPD).
In the event of a change / adaptation of your personal data, you must notify us in writing so that your personal data is up to date.
Use and Disclosure of Collected Information
Artika Natura guarantees the correct use of the information and in particular the personal data in our files as well as full compliance with the obligations to protect personal data.
Artika Natura will take appropriate technical and organizational measures to ensure a level of security appropriate to the risk, possibly also in accordance with the provisions of Article 32 of the European General Data Protection Regulation 679/2016 of April 27th (RGPD) includes: a) Pseudonymization and encryption of personal data; (b) ensuring the confidentiality, integrity, availability and long-term resilience of treatment systems and services; c) the ability to quickly restore the availability and access to personal data in the event of a physical or technical incident; (d) a process of regular review, assessment and evaluation of the effectiveness of technical and organizational measures to ensure the safety of the treatment.
The data controller takes measures to ensure that any person who acts under the control of the data controller and has access to personal data can only process this data on instruction from the data controller, unless they is obliged to do so under European Union law (or the law of the individual member states).
Artika Natura has the right to properly block personal data as long as the relationship with the person responsible for the treatment / customer arises or there is a legal obligation to keep the data requested by the person responsible Treatment.
Artika Natura guarantees the protection of personal data, the protection of personal data and the exercise of the rights recognized in articles 15 to 21 of the European General by the holder of the Data Protection Regulation 679/2016 of 27th April (RGPD) and Articles 13 to 18 .
Organic Law 3/2018 of December 5th on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
Will data be passed on to third parties?
No data will be passed on to third parties, with the exception of the legal obligation and the hiring of companies outside Artika Natura to help us with certain services. In some of these cases we are forced to pass on your data to these companies, as they need them in order to be able to carry out the service for the hotel / resort and ultimately for you. You can get software maintenance, auditing by accountants and specialized service providers as a transfer service to and from the airport. Clear agreements are made with these companies about the secure handling of your personal data.
We limit the information we pass on to third parties only for the purposes for which the other needs it. You will be closely monitored by Artika Natura to ensure that your privacy is protected. These parties should never use or share your information independently.
Artika Natura will also pass on your personal data to third parties if the hotel is obliged to do so under national and international laws or regulations.
The rights that help you to lodge a claim with a supervisory authority, the right to access, correct, cancel, limit or oppose your treatment (ARCO RIGHTS), the transparency of information, the deletion (the right to be forgotten), the portability of your personal data, prior proof of identity, on request / request by post / email to the company's postal address / email address at    Calle Irlanda 9 Puerta A 35100 Playa del Ingles. San Bartolomé de Tirajana - Las Palmas.
Email privacy policy
In accordance with the provisions of the Law on Services and Email Messages of the Information Society and the Data Protection Law, we inform you that your email address has been included in an automated database in order to maintain professional and / or business relationships. If you wish, you can exercise your right to access, edit, delete and delete your data, or if you no longer wish to receive commercial emails, either in writing to Artika Natura by Star Resorts Canarias SL, REF: Protección de Datos on Subida Calle Irlanda 9 Puerta A 35100 Playa del Inles or by email to info@artikanatura.nl.
The content of this email and / or the attached files is confidential / privileged and only intended for the intended recipient (s). The content does not represent a compromise for Artika Natura, unless both parties give written consent. If you read this message and are not the intended recipient, employee, or agent responsible for delivering this message to the intended recipient, or if you accidentally received this message, we will inform you of any unauthorized distribution, disclosure, or distribution to inform. It is strictly forbidden and illegal to read this email. If you are not the intended recipient, you must notify us immediately and return the original message to the address given above.
Cookies or similar techniques that we use:
Artika Natura only uses technical and functional cookies. And analytical cookies that do not violate your privacy. A cookie is a small text file that is saved on your computer, tablet or smartphone when you visit this website for the first time. The cookies we use are necessary for the technical operation of the website and your user-friendliness. They make sure that the website works properly and, for example, remember your preferred settings. This also enables us to optimize our website. You can deactivate cookies by setting your internet browser so that cookies are no longer stored. You can also delete all information previously saved in your browser settings.